Sylvania App not recognizing Smart+ bulbs

I purchased multiple smart bulbs to use in rooms with ceiling fans, to be able to avoid having to get up to turn lights out. I’ve tried pairing them with the sylvania app on 2 different tablets and a phone, but the app doesn’t recognize a single one. I’ve tried the 5x off/on to reset them, but have never gotten the 4x blink that is supposed to come after automatically. I’ve gotten no response from sylvania, and I’m ticked bc each of these idiot bulbs cost as much as a 4 pack of regular bulbs! How do I get these blasted things to work? My house is run thru Alexa, but until the app recognizes the bulbs, alexa can’t take control. So frustrating!

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