Bought two Sylvania Smart+ LED strips and installed them throughout my home. There are several issues going on.
Note: Im using my Galaxy Note 9 android device.
Sylvania Smart+ app states under NETWORK STATUS
“Unable to connect to Device”
I manually search for the Flex C devices under my phones bluetooth feature and it states “Pairing rejected by flex c” after I select to pair for both sylvania led strip devices.
FLex C appears in the Slyvania Smart “add device” tab but its states that I need to “upgrade” then it states that its retreiving the update but after countless minutes it says its been disconnected…Im thing its due to the app network status issue.
My internet work perfectly. The sylvania led strips were installed correctly too. So what do I do with useless lights? How can this be corrected? This is frustrating. Money was waisted. I wish there was an issue when my money was retreived as well.